Dr Uwe Kaufmann

Please share your belief(s) in the subject matter(s) you are facilitating in a few sentences.

In order to meet and exceed customer needs, the supporting processes need to be carefully designed, well managed and continuously improved by using leading and lagging indicators. Processes and data are at the core of any organisation and at the heart of value creation.

What inspires you to do what you do now?

I am happy, when people use and implement what we discussed during our workshops. Their success is our success.

Please share a memorable experience/ takeaways you have had from our workshops

The most memorable experience is when participants come back and ask follow-up questions. This means we have stirred interest and triggered application.

If you are not a facilitator, you will be…..

An author of useful books about the topic I teach.