Between 2013 and 2014, customer satisfaction for the Info-communications sector fell 0.85-points to 66.8-points (on a 0 to 100 scale), although this decline was not significant*. The Retail sector on the other hand, registered a significant year-on-year decline. Its satisfaction score fell 2.51-points (-3.5%) to 69.6-points.
This Centre has completed its operation and is no longer active.