400 Taxi Drivers involved in SMU Pilot Project to help them find passengers faster

The Fujitsu-SMU Urban Computing and Engineering Corporate Lab has co-developed the Driver Guidance (DGS) System which can suggest the approximate time and location where the probability of picking up passengers is the highest, thereby reducing empty cruising by taxis.

Prof. Cheng Shih-Fen, in the interview shared that 70% of passengers are still using the traditional way to get taxi from taxi stand or beside the road. This passenger behaviour motivated his team to develop this DGS app.

The app has been downloaded by 400 taxi drivers since the pilot launched three months ago. The taxi drivers who used DGS app, experienced 20% shorter cruising time as compared with taxi drivers who didn't use the DGS.

"Sometimes it is quite difficult to find passengers in HDB areas, so I don't know which road I should turn in and get the passenger. I only can predict by my own experience or luck," said Mr. Chew, taxi driver.

"After midnight, I might take more than 40 minutes and yet can’t get a passenger.  With DGS as a guide, the time to find a passenger is shortened" said Mr. Yeo, taxi driver.

Source: Channel 8 News & SMU

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